1j111 Privacy Policy
Your personal information is completely safe with us — 1j111 follows SSL encryption and strict data protection policies.
1j111 ("we", "our", "platform") places the highest priority on the privacy of users in Bangladesh. This privacy policy describes what types of information we collect, how we use it, where we store it, and what measures we take to keep your information secure. By using 1j111's services, you agree to the terms of this privacy policy.
This policy is consistent with our Terms and Conditions and Responsible Gaming policy. We will update this page for any changes and send a notification to your registered email.
Data Collection and Use
What information we collect
When registering and using services on the 1j111 platform, we may collect the following types of information:
- Identity information: Full name, date of birth, national ID number or passport number (for age verification).
- Contact information: Email address, mobile number, and residential address.
- Financial information: bKash, Nagad, Rocket, or Upay account numbers and bank account details — used only for deposit and withdrawal processing.
- Technical information: IP address, browser type, device ID, operating system, and cookie data.
- Usage information: Site browsing history, game play data, and records of deposit and withdrawal transactions.
Purpose of data collection
We use the collected information for the following legitimate purposes:
- Creating, managing, and securing accounts.
- Processing deposit and withdrawal transactions.
- Age verification (21 years or older) and identity confirmation.
- Fraud prevention and platform security.
- Providing customer support — especially through 24/7 live chat service.
- Complying with applicable laws and regulations.
- Providing bonuses, promotions, and personalized offers.
- Improving platform quality and technical enhancements.
Sharing information with third parties
1j111 does not sell or rent your personal information to any third party. However, information may be shared in certain circumstances:
- Payment processors: Minimum financial information required to complete transactions through bKash, Nagad, Rocket, Upay, or banks.
- Technology service providers: Server hosting, cybersecurity, and gaming software partners — who operate under strict confidentiality agreements.
- Legal obligations: Based on court orders or valid requests from government authorities.
- Fraud prevention: With relevant agencies investigating account fraud or fraudulent activity.
No storage of minors' information
1j111 is strictly not for anyone under 21 years of age. We do not knowingly collect or store information about any minor. Age verification is mandatory at registration. If it comes to our attention that a minor has registered, the relevant account and information will be deleted immediately.
Data Storage and Protection
Data retention period
We retain your information for as long as:
- Your account is active or service provision requires it.
- It is necessary to meet legal obligations — generally, financial transaction records are kept for up to five years after account closure.
- It remains relevant to resolving fraud or legal disputes.
Once the above period has ended, we securely delete or anonymize your information.
Data protection measures
1j111 follows industry-standard technology and practices to keep your information secure:
- SSL/TLS encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption.
- Secure servers: Data is stored on firewall-protected servers where unauthorized access is prevented.
- Password hashing: User passwords are never stored directly — they are stored using strong cryptographic hashing methods.
- Two-factor authentication (2FA): An option to add an extra layer of security to your account is available.
- Regular security audits: Regular cybersecurity testing is conducted through third-party experts.
- Staff training: Only authorized personnel can access limited data for specific needs.
However, complete security on the internet cannot be guaranteed. It is very important that you use a strong password and keep your account information private.
Cookies and tracking technology
The 1j111 platform uses cookies and similar technologies. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: To maintain login sessions and ensure the core functionality of the platform.
- Functional cookies: To remember your preferences (language, theme).
- Analytics cookies: To analyze site usage and improve the experience — as anonymous data.
You can disable cookies from your browser settings, however some features of the platform may not work properly as a result.
International data transfers
For technical reasons, your information may be stored or processed on servers outside Bangladesh. In this case, we ensure that:
- All parties involved follow appropriate data protection practices.
- Data transfer agreements include privacy protection terms.
- Only the minimum necessary information is transferred.
Your privacy is our responsibility
1j111 is a secure and fair play platform. Through SSL encryption, two-factor authentication, and rigorous data auditing, we keep your information protected.
Your Rights and Contact
User rights
As a user of 1j111, you have the following rights:
- Right of access: You can request to know what information we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete information.
- Right to erasure: You can request deletion of your information in certain circumstances — however, some information may need to be retained due to legal obligations.
- Right to restrict processing: You can request that your information be used in a limited way for specific purposes.
- Right to data portability: You can request your information in a readable format.
- Right to object: You can object to the use of your information for marketing purposes.
To exercise any of the above rights, email [email protected] or contact us through 24/7 live chat.
Marketing communications
If you agree, we may send you emails or notifications about bonuses, promotions, and new games. At any time you can:
- Stop marketing emails by using the "Unsubscribe" link at the bottom of the email.
- Change notification preferences from account settings.
- Request to stop marketing communications directly at [email protected].
Even if you stop marketing communications, important account notifications (such as transaction confirmations) will remain active.
Changes to the privacy policy
1j111 reserves the right to update this privacy policy as needed. In the event of changes:
- The "Last Updated" date at the top of this page will change.
- For important changes, a notification will be sent to your registered email.
- Continuing to use the platform after changes means you are considered to have agreed to the new policy.
- If you do not agree to the changes, contact us via live chat or email to close your account.
Responsible gaming and privacy
1j111 gives the highest importance to responsible gaming. In this regard, we:
- Process self-exclusion requests confidentially.
- Keep deposit limit, time limit, and reality-check information strictly private.
- No information related to responsible gaming is used for marketing purposes.
For more details, see our Responsible Gaming page.
Privacy Contact
📬 Send a privacy request
For any privacy-related questions, including requests to access, correct, or delete your information, contact us through the following. We generally respond within 72 hours.
📋 How to submit a complaint
If you believe your privacy rights have been violated, follow the steps below:
- First, write to [email protected] with full details of your complaint.
- We will begin an investigation within 72 hours.
- If the issue is not resolved, contact the senior support team via live chat.
- Each complaint is documented with a reference number.